We’re Here For You

@YourService Representatives are knowledgeable, friendly and efficient. We can help you with all technical related issues, reward questions, shipping information, lost orders, account questions and general information.

 Hate To Wait? We do too.

That's why you'll receive lightning-fast service via email at myrewardpoints@incentel.com. Of course, if you'd rather contact us the good ol' fashioned way, feel free to give us a call at 866-388-3959. We are available to serve you Monday through Friday, 9 a.m. - 5 p.m. Central Time (except major holidays).

Your question may already be answered! Save yourself time and check out the Frequently Asked Questions. The FAQ link is located on the top navigation bar. You never know...we may have already answered your question!

DREAMTICKETS™ @YourService Representatives just can't know everything...although we sure try! If you have questions that specifically relate to event tickets from DreamTickets, you’ll want to speak to someone who is an event ticket expert! Contact the DreamTickets™ Service Center toll-free (800) 339-5307, Monday through Friday 10:00am - 7:00 pm CST and Saturday & Sunday 10:00am - 2:00pm CST(except major holidays).

journE-travel™ REDEMPTION CENTER If you have questions that specifically relate to travel booked through the journE-travel™ Redemption Center, you’ll want to speak to a trained Travel Redemption Specialist! Contact a Travel Redemption Specialist via email at redemption@journe-travel.com or call toll-free (888) 376-7249, Monday through Friday, 9:00am - 4:00pm CST (except major holidays).